Belgian high-street bank BNP Paribas Fortis, a subsidiary of the French bank BNP Paribas, says it is working hard on rectifying accounts after the bank experienced an IT incident yesterday. As a result, transactions from the past few days were incorrectly booked multiple times on some customers' accounts.
Home News
BNP Paribas Fortis working hard to rectify double payments following IT problem
Colin Clapson
Published:
BNP Paribas Fortis confirmed yesterday that a series of payments made on 1, 2 and 3 February were charged twice or more to some customers. According to the bank, this affected 40,000 transactions. It is not known exactly how many people were affected by the error.
The bank has apologised for the inconvenience. In the meantime, work is still underway to rectify the errors. According to spokeswoman Hilde Junius, the affected file is being rectified in phases. The issue should be fully resolved in the course of the day.