Between 1 January and 30 June the Cleansing Department of Brussels City Council received 13,852 complaints from the public concerning cleanliness on the capital’s streets via the digital platform Fix My Street.
Brussel City Council dealt with almost 14,000 complaints concerning cleanliness during the first 6 months of 2025
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The Brussels regional news platform Bruzz reports that the vast majority of the complaints (11,342) were about fly tipping. 1,147 complaints concerned the use of unauthorised bin liners or bin liners that were put outside on the wrong day and 565 complaints were about overflowing or dirty rubbish bins. In addition to this there were 457 complaints regarding building materials and other material that had not been collected once work had been terminated. 341 complaints concerned graffiti tags.
March saw the greatest number of complaints (2,800), while May was the quietest month with “just” 1,987 complaints via Fix My Street.
Increasing number of reports
The number reports concerning cleanliness that are being sent to the City of Brussels via Fix My Street is increasing each year. In 2022, there were 18,175 such complaints.
This rose to 23,176 in 2023 and in 2024 29,717 reports of cleanliness issues were sent to the City of Brussels via Fix My Street.