Brussels public transport operator MIVB is reporting an increase in falls on its buses and trams, in part because of passengers using their phones while vehicles are moving.
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More falls on buses and trams in Brussels as travellers focus on phones
Sally Tipper
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People scrolling, watching or typing on phones while standing on public transport often forget to hold on and are at risk of falling if the vehicle has to brake suddenly.
MIVB counted 618 incidents last year in which people lost their balance and suffered a serious fall. The company is using posters and videos on social media to warn passengers of the dangers.
“Emergency stops on buses, trams and metros are unavoidable from time to time,” says MIVB spokesperson Guy Sablon. “That’s why it is essential that all passengers hold on to the handles when standing up and that those who most easily lose their balance and can injure themselves as a result are able to sit down while travelling.”
Emergency stops on buses, trams and metros are unavoidable from time to time
The 2023 fall count is 5% more than the previous year. Most incidents take place on buses (360), which are more subject to traffic problems, followed by trams (180) and metro (78).
“The message is crystal clear: for your own safety and that of others, hold on tight and give up your seat to someone who needs a seat more than you, such as the elderly, pregnant women or people using crutches,” Sablon says. “If necessary, with your phone in one hand and with your other hand holding a handle.”
Drivers are also expected to drive as smoothly as possible, avoiding unexpected manoeuvres or abrupt braking. “That smooth driving style is part of their training,” Sablon says.