From October, Belgium’s state-owned railway company, the NMBS, will halt the sale of physical rail tickets for international journeys in 9 of its stations. The company plans to concentrate the sale of such international rail tickets in 12 so-called 'travel stores'. Belgian rail spokesman Bart Crols has confirmed the news.
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Belgian Rail pulls the plug on physical sale of international tickets in 9 stations
Colin Clapson
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The rail company explains that sales of physical tickets are declining. Sales will now end in 9 stations: Arlon, Eupen, Ottignies, Brussels-Luxemburg, Antwerpen-Berchem, Kortrijk, Hasselt, Mechelen and even Ostend. "Customers are following a social trend towards digitalisation and online sales. Part of the international range is also available through vending machines," Crol explains.
From 1 October, the rail company will concentrate the physical sale of international tickets in 12 stations: Antwerp-Central, Bruges, Brussels Airport-Zaventem, Brussels-Central, Brussels-South (Zuid/Midi), Brussels-North, Charleroi-Central, Gent-Sint-Pieters, Liège-Guillemins, Leuven, Mons and Namur. Crols explains that these so-called 'travel stores' are specialised in selling international tickets and "can provide customers with optimal personal advice on these products".