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Issues with Proximus’ mobile phone network on Monday morning

Customers of Belgium’s largest telecom operator Proximus experienced disruption to their mobile phone services late on Monday morning. For around an hour they were either unable to make calls on their mobile all together or found it very difficult to do so. In a statement Proximus said that there was “instability” on its network. 

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Proximus first received reports of issues with its mobile phone network at around 11:15pm. Proximus customers were barely able to make mobile phone calls.

The telecom operator confirmed that there was “instability” but said that there was no question of network failure as those that wished to make calls to landline numbers or use text messaging or data services via the Proximus mobile network were still able to do so.

By around 12:15pm the fault had been put right and Proximus customers were able to make mobile-to-mobile calls again. 

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